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1 direct customer
торг. прямой покупатель (покупатель, обслуживаемый непосредственно предприятием, без участия торговых посредников)* * *покупатель, обслуживаемый непосредственно предприятием (без помощи торговых посредников) -
2 direct customer
1) Экономика: покупатель, делающий покупки непосредственно на предприятии, покупатель, обслуживаемый непосредственно предприятием (без помощи торговых посредников)2) Реклама: прямой клиент (обслуживаемый производителем напрямую, без участия торговых посредников)3) Деловая лексика: покупатель обслуживаемый непосредственно -
3 direct customer
покупатель, обслуживаемый непосредственно предприятием (без помощи торговых посредников)Англо-русский словарь по экономике и финансам > direct customer
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4 direct customer
покупатель, делающий покупки непосредственно на предприятииEnglish-russian dctionary of contemporary Economics > direct customer
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5 direct customer dialing
direct customer dialing NRT Durchwahl f (ohne Zwischenperson direkt zum Teilnehmer; siehe auch: direct dialling in)English-German dictionary of Electrical Engineering and Electronics > direct customer dialing
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6 customer
сущ.1) марк. = consumer 1),ATTRIBUTES: average 2. 2), commercial 1. 1), core 2. 1), current 2. 2), dependable 2. 2), direct 1. 3), distant 1. 1), end 1. 1), external 1. 3), final 1. 3), industrial 1. 1), internal 1. 3), key 2. 1), loyal 1. 1), major 1. 2), potential 2. 1), profitable 1. 1), prospective 2. 2), regular 1. 2), repeat 3. 2), target 3. 2)
foreign ( international) customer — зарубежный клиент, международный клиент
customer-oriented approach — подход, ориентированный на потребителя
customer-oriented pricing — ценообразование, ориентированное на потребителя
Her best customer of wine, olive oil and tobacco was Germany. — Ее лучшим покупателем вина, оливкового масла и табака была Германия.
vendor’s customer — клиент продавца
cash-cow customer — "дойный" клиент
credit card customer — клиент, расплачивающийся кредитной картой
to lose a customer — потерять клиента [покупателя\]
to service [to serve\] customers — обслуживать покупателей [клиентов\]
Ant:higher-priority customer 1), lower-priority customer, customer loop 1), customers flow 2) queueing theorySee:advertising customer, average customer, business customer, cash customer, charge-account customer, cloning customers, commercial customer, core customer, credit customer, current customer, defaulting customer, dependable customer, direct customer, distant customer, end customer, established customer, exacting customer, external customer, final customer, first time customer, first-class customer, government customer, higher-priority customer 2), high-priority customer, impatient customer, industrial customer, institutional customer, internal customer, key customer, long-standing customer, lost customer, loyal customer, major customer, manufacturer's customer, marginal customer, minor customer, non-preferred customer, patient customer, potential customer, preferential customer, preferred customer, premium customer, primary customer, private label customer, profitable customer, prospective customer, registered customer, regular customer, repeat customer, residential customer, retail customer, return customer, secondary customer, separate customer, target customer, ultimate customer, wholesale customer, would-be customer, customer acceptance, customer account, customer accounting, customer advice, customer affairs, customer appeal, customer attitude, customer base, customer behaviour, customer benefit, customer bias, customer category, customer cloning, customer coalition, customer complaint, customer confusion, customer conviction, customer data, customer delight, customer demand, customer departmentalization, customer discrimination, customer dissatisfaction, customer engineer, customer environment, customer evaluation, customer excellence, customer feedback, customer file, customer flow, customer goodwill, customer group, customer information, customer inquiry, customer involvement, customer journal, customer knowledge, customer ledger, customer list, customer location, customer loop 2), customer loyalty, customer management, customer market, customer mix, customer perception, customer perspective, customer preferences, customer profile, customer profitability analysis, customer quality, customer rate, customer relations, customer relationships, customer research, customer response time, customer retention, customer satisfaction, customer segment, customer service, customer size, customer specialization, customer support, customer survey, customer targeting, customer transaction, customer value, customer's account, customer's man, customer's needs, customer's specifications, customers cloning, customers flow 1) create customers, support customers, class of customer, assignment of customers, at the customer's option, business to customer, business-to-customer, circle of customers, class of customer, cloning of customers, customer in service, customer of long standing, know your customer, receivables from customers, voice of the customer, American Customer Satisfaction Index, customer assurance program, customer buying process, customer credit risk, customer financing risk, customer holdover effect, customer's loan consent, customer's net debit balance, Healthcare Customer Service Associate, Know Your Customer Rule2) ТМО клиент, абонент, объект (люди, блоки данных, задания, требования, процессы, сообщения, программы, вызовы, стоящие в очереди на обслуживание к компонентам системы обслуживания; напр., касса, узел коммутации, процессор, программа)See:higher-priority customer 1), lower-priority customer, customer loop 1), customers flow 2) queueing theory
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клиент: лицо, которое приобретает товары или услуги, берет что-либо в аренду (особенно на регулярной основе).* * *. . Словарь экономических терминов .* * *покупатель; заказчик -
7 customer
1) покупатель; заказчик; клиент2) покупательская задолженность (статья баланса)3) ТМО требование; клиент -
8 customer
n ком. покупець; замовник; клієнт; споживач; a клієнтськийокрема особа або організація, яка купує або замовляє товари, послуги у крамниці, на підприємстві тощо═════════■═════════average customer середній клієнт; bank customer клієнт банку; business customer діловий клієнт; cash customer покупець, який розплачується готівкою • покупець за готівку; charge-account customer покупець, який бере товари у кредит; commercial customer комерційний споживач • комерційний замовник; contractual customer покупець за контрактом; core customer основний замовник; credit customer покупець в кредит; current customer існуючий покупець; defaulting customer клієнт, який не виконав зобов'язання; dependable customer надійний клієнт; direct customer прямий клієнт • покупець, який обслуговується безпосередньо підприємством; established customer старий клієнт; final customer кінцевий споживач; foreign customer закордонний замовник; government customer урядовий замовник; high priority customer клієнт з високим пріоритетом; industrial customer промисловий клієнт; international customer міжнародний замовник; key customer основний замовник; local customer місцевий споживач; loyal customer споживач-прихильник • вірний споживач • відданий споживач • лояльний споживач • лояльний клієнт; major customer важливіший замовник; minor customer дрібний замовник; ordinary customer звичайний клієнт; overseas customer закордонний замовник; permanent customer постійний покупець; potential customer потенційний клієнт • потенційний споживач; preferential customer привілейований покупець; preferred customer привілейований покупець; primary customer головний замовник; prospective customer потенційний клієнт; registered customer зареєстрований клієнт; regular customer постійний клієнт • регулярний клієнт; residential customer індивідуальний побутовий споживач • клієнт — мешканець даної місцевості; retail customer роздрібний торговець — покупець продукції підприємства-виробника; small-scale customer дрібний споживач; target customer цільовий споживач; wholesale customer оптовий торговець — покупець продукції підприємства-виробника; would-be customer потенційний покупець═════════□═════════customer's account рахунок клієнта • рахунок покупця; customer accounting облік клієнтів; customer account number номер рахунка клієнта; customer advice авізо клієнта • повідомлення клієнта; customer courtesy ввічливе поводження з клієнтом; customer file картотека клієнтів; customer forward transaction операція з клієнтом на строк • строкова операція з клієнтом; customer guarantee liabilities гарантійні зобов'язання клієнта; customer guidance орієнтація покупця • орієнтація клієнта; customer number номер рахунка клієнта; customer order замовлення клієнта; customer orientation орієнтація клієнта • орієнтація покупця; customer-oriented орієнтований на клієнта • орієнтований на покупця; customer perception сприймання споживача; customer profile характеристика клієнта; customer profitability прибутковість клієнта • доходність клієнта • рентабельність клієнта • зисковність клієнта; customer relations стосунки з клієнтами • контакти з клієнтами; customer relationship стосунки з клієнтами; customer service надання послуг покупцю • обслуговування покупця; customer structure структура і склад покупців; customer support підтримка клієнта; customer transaction операція з клієнтом; to create customers створювати/ створити клієнтуру • формувати ринок; to service customers обслуговувати/обслужити покупців • формувати ринокcustomer і С. four principles of marketing (386)▹▹ client¹ -
9 customer
nпокупатель; заказчик; клиент; комитент; pl клиентура
- bank customer
- big customer
- bulk customer
- cash customer
- chance customer
- charge customer
- commercial customer
- contractual customer
- conventional customer
- corporate customer
- credit customer
- defaulting customer
- direct customer
- e-trade customer
- exacting customer
- favoured customer
- final customer
- first-priority customer
- foreign customer
- head customer
- heavy customer
- high-priority customer
- high-profile customer
- individual customers
- large customer
- long-standing customer
- long-term customer
- major customer
- ordinary customer
- permanent customer
- potential customer
- prospective customer
- regular customer
- remote customer
- small-scale customer
- standing customer
- stock exchange customer
- stock exchange customers
- traditional customer
- would-be customer
- alienate customers
- scare away customers
- serve a customer
- service customers
- sooth customersEnglish-russian dctionary of contemporary Economics > customer
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10 direct
1. прил.1) общ. прямойSyn:2) общ. прямой, открытый, откровенный, правдивый; ясный, недвусмысленный, очевидный, явныйdirect person [question, reply\] — прямой человек [вопрос, ответ\]
Syn:See:direct appeal, direct contempt, direct democracy, direct discrimination б), direct estoppel, direct liability 1) б)3) общ. прямой, непосредственныйdirect ancestor [heir\] — прямой предок [наследник\]
to have a direct interest in smth. — быть непосредственно заинтересованным в чем-л.
He had direct charge of the laboratory. — Лаборатория находилась в его непосредственном подчинении.
Syn:See:direct access, direct action, direct advertiser, direct advertising, direct approach, direct barter, direct bill, direct business, direct buying, direct cause, direct charging, direct communication, direct competitor, direct consequence, direct constraint, direct consumer sales, direct consumption, direct contact, direct control, direct conversion, direct cost, direct costing, direct customer, direct damage, direct damages, direct data entry, direct debit, direct delivery, direct demand, direct deposit, direct descendant, direct discrimination а), direct effect, direct election, direct environment, direct equity investment, direct execution, direct expense, direct export, direct exporting, direct exposure, direct feedback, direct finance, direct financing, direct foreign investment, direct government payments, direct grant, direct heir, direct hour, direct house, direct impact, direct implementation, direct import, direct importing, direct inference, direct influence, direct infringement, direct injury, direct insurance, direct insurer, direct interference, direct investment, direct knowledge, direct labour, direct lease, direct leasing, direct lending, direct letter of credit, direct liability 2) а), direct light, direct loan, direct loss, direct mail, direct mailer, direct mailing, direct maintenance cost, direct man-hours, direct manufacturing expenses, direct marketer, direct marketing, direct material cost, direct materials, direct measure, direct measurement, direct media, direct method, direct motive, direct observation, direct outlays, direct overhead, direct paper, direct participant, direct payment, direct payout, direct payroll costs, direct placement, direct placing, direct plagiarism, direct posting, direct premium earned, direct premium written, direct premiums, direct premiums earned, direct premiums written, direct producer, direct production, direct profitability, direct project cost, direct promotion, direct purchase, direct purchasing, direct questioning, direct quotation, direct reinsurer, direct response, direct restrictions, direct result, direct revelation mechanism, direct rule, direct sale, direct sales, direct sales force, direct selling, direct settlement, direct store delivery, direct suit, direct supervision, direct supervisor, direct tax, direct taxation, direct test of financial balance, direct testing, direct tracing, direct transfer, direct transformation, direct transition, direct utility function, direct vendor delivery, direct viewing, direct violation, direct vote, direct wages, direct worker, direct write-off, direct writer, Direct Health and Medical Insurance Carriers, Direct Life Insurance Carriers, Direct Selling Establishments4) общ. полный, абсолютныйIs not this the direct contrary of what was admitted before? — Не является ли это заявление прямо противоположным сказанному ранее?
Syn:5) лингв. прямойSee:6) мат. прямойа) (отвесный, горизонтальный, перпендикулярный данной плоскости)See:7) астрон. движущийся с запада на восток ( о небесных телах)8) тех. последовательный, постоянный ( главным образом в словосочетаниях)2. нареч.общ. прямо, сразу, непосредственноI shall communicate with you direct. — Я сразу же свяжусь с вами.
His orders have come down to him direct from on high. — Он получил приказ непосредственно сверху.
Syn:3. гл.1) общ. обращаться, адресовать, писать (куда-л.)to direct words [remarks\] to smb. — обратиться к кому-л. со словами [замечаниями\]
Direct to me at Mr. Hipkis's. — Пишите мне на адрес мистера Хипкиса.
Syn:2) упр. руководить, управлять, контролироватьto direct a business [a campaign\] — руководить предприятием [компанией\]
Wisdom is profitable to direct. — Мудрость помогает управлять.
Syn:3) упр. приказывать, указывать; предписывать, давать указания [распоряжения\]as directed — в соответствии с указаниями [с предписанием\]
to direct John to drive to New York — распорядиться, чтобы Джон ехал в Нью-Йорк
The council directed the Chief Fire Officer to prepare a survey of fire precautions in schools. — Совет поручил начальнику пожарной охраны подготовить доклад об уровне пожарной безопасности в школах.
He is directed by his conscience. — Он следует велениям своей совести.
Syn:4) юр. решатьThe judge directed the verdict for the defendant. — Судья решил дело в пользу ответчика.
5) общ. наставлять; давать советы, учить; инструктироватьto direct smb. in matters of diplomacy — быть чьим-л. наставником в вопросах дипломатии
6) иск. дирижироватьSyn:7) иск. ставить (пьесу, спектакль, сцену, мизансцену, фильм)8) общ. направлять (людей, усилия, действия, внимание); побуждать, подсказыватьto direct one's eyes — обратить свой взор (куда-л.)
to direct one's steps — направляться (куда-л.)
to direct one's efforts [energies\] to smth. — отдавать силы [энергию\] чему-л.
They were directed to work at the archives. — Они были направлены на работу в архив.
In love it is heart that directs you. — В любви тебе все подсказывает сердце.
They directed the attacks against the enemy's seaports. — Они направили свои удары на вражеские порты.
Syn:9) общ. указывать дорогуCan you direct me to the nearest railway station? — Не подскажете дорогу к ближайшей железнодорожной станции?
Syn:10) общ., воен. целить(ся), нацеливать(ся), направлятьSyn: -
11 ♦ direct
♦ direct /dɪˈrɛkt/A a.1 diretto: in a direct line, in linea diretta; a direct flight, un volo diretto; a direct consequence of st., una conseguenza diretta di qc.; a direct hit (o shot) un tiro diretto ( di cannone, ecc.); direct ray, raggio diretto; direct light, luce diretta; He has had direct experience of warfare, ha avuto un'esperienza diretta della guerra; There is no direct evidence of any wrongdoing, non c'è nessuna prova diretta di un qualche atto illecito; (gramm.) direct speech, discorso diretto; direct method, metodo diretto; (comput.) direct access, accesso diretto2 diretto; esplicito: a direct answer, una risposta diretta; He has a direct way of saying things, dice le cose in modo esplicito; a very direct manner, modi molto diretti3 esatto, diretto: the direct opposite (o contrary) l'esatto contrario; This is a direct quote from the report, questa è una citazione diretta dal rapporto; direct contradiction, piena contraddizione; to be in direct proportion to st., essere direttamente proporzionale a qc.; to be in direct contrast to sb. [st.], essere radicalmente in contrasto con q. [qc.]B avv.direttamente: The train goes direct to London, il treno va direttamente a Londra; You can now fly direct to Vancouver, ora ci sono voli diretti per Vancouver; It was believed that martyrs went direct to heaven, si credeva che i martiri andassero direttamente in paradiso; to speak to [to deal with] sb. direct, parlare [trattare] direttamente con q.; They sell direct to the public, vendono direttamente al pubblico● (mecc.) direct-acting, ad azione diretta; a comando diretto □ direct action, azione diretta ( in un'agitazione sindacale) □ ( alpinismo) direct ascent, direttissima □ (edil.) direct bearing, piedritto; sostegno verticale □ (fin.) direct control, controllo di maggioranza □ (rag.) direct costing, contabilità industriale a costi diretti □ (elettr.) direct current, corrente continua □ ( banca) direct debit (o debiting), addebito diretto ( di utenze, ecc.) □ (econ.) direct demand, domanda diretta □ ( banca) direct deposit, accreditamento diretto ( dello stipendio, ecc.) su conto corrente □ direct descendant, discendente diretto □ (tur.) direct dial telephone, telefono diretto con l'esterno ( nelle camere) □ (telef.) direct distance calling, teleselezione □ (mecc.) direct drive, trasmissione diretta □ direct elections, elezioni a suffragio diretto □ ( sport) direct free kick, calcio diretto (o di prima) □ (stor., in GB) direct-grant school, scuola secondaria privata sovvenzionata dallo Stato ( fino al 1979) □ direct mail, pubblicità in buca (o per posta) □ (market.) direct marketing, commercializzazione diretta □ (gramm.) direct object, complemento oggetto □ (polit.) direct rule, controllo diretto dell'ordine pubblico (in Irlanda del Nord: dal 1972) □ (market.) direct sale (o selling), vendita diretta □ (econ.) direct services, servizi diretti; prestazioni professionali □ (fin.) direct taxes, imposte dirette.♦ (to) direct /dɪˈrɛkt/A v. t.1 dirigere, guidare: to direct a project [a programme, research], dirigere un progetto [un programma, le ricerche]; to direct an investigation [an inquiry, operations], dirigere un'inchiesta [un'indagine, le operazioni]; Who directs the excavations?, chi dirige gli scavi?; He was directed by a sense of duty, era guidato dal senso del dovere; a centrally directed economy, un'economia centralizzata2 dirigere, condurre: Waste water is directed into a tank, l'acqua di scarico è condotta in una cisterna; The lighthouse directs a powerful beam of light across the water, il faro dirige un potente fascio luminoso attraverso l'acqua3 rivolgere, indirizzare: He directed his remarks to you, ha rivolto a te le sue osservazioni; to direct one's attention to st., rivolgere la propria attenzione a qc.; to direct resources [efforts] to st., indirizzare le risorse [gli sforzi] a qc.; She directed all her energies to building up the business, ha concentrato tutte le sue energie nell'avvio dell'attività4 (form.) ordinare, ingiungere: The judge directed the jury to find him not guilty, il giudice ha ordinato alla giuria di dichiararlo non colpevole; The firm was directed to pay a fine of £50,000, è stato ingiunto alla ditta di pagare una multa di 50 000 sterline; Take the pills as directed by your doctor, prendere le pastiglie seguendo le indicazioni del medico5 (form.) indicare la strada a (q.): If you get lost, ask someone to direct you, se vi perdete, chiedete a qualcuno di indicarvi la strada6 indirizzare, inviare ( una lettera e sim.): to direct the mail to a new address, indirizzare la posta a un indirizzo nuovo; All queries and complaints should be directed to customer service, tutte le domande e le lamentele dovrebbero essere indirizzate al servizio clienti8 (cinem., teatr., TV) dirigere; curare la regia di ( un film, ecc.): to direct a film [a play], dirigere un film [un dramma]; essere il regista di un film [di un dramma]; «directed by …», «regia di …»9 assegnare, destinare ( fondi, ecc.): The bulk of the new money will be directed to helping those most in need, il grosso dei nuovi fondi sarà destinato ad aiutare i più bisognosiB v. i.1 dare ordini; dare istruzioni2 (mus.) dirigere; fare il direttore d'orchestra3 (cinem., teatr., TV) fare il regista● to direct one's steps homewards, rivolgere i passi verso casa. -
12 direct mail
Mktgthe sending by mail, fax, or e-mail of advertising communications addressed to specific prospective customers. Direct mail is one tool that can be used as part of a marketing strategy. The use of direct mail is often administered by third-party companies that own databases containing not only names and addresses, but also social, economic, and lifestyle information. It is sometimes seen as an invasion of personal privacy, and there is some public resentment of this form of advertising. This is particularly true of e-mailed direct mail, known derogatively as spam. By enabling advertisers to target a specific type of potential customer, however, direct mail can be more cost-efficient than other advertising media. It is frequently used as part of a relationship marketing strategy. -
13 direct selling
Mktgthe selling of products or services directly to customers without the use of intermediaries such as wholesalers, retailers, or brokers. Direct selling offers many advantages to the customer, including lower prices and shopping from home. Potential disadvantages include lack of after-sales service, an inability to inspect products prior to purchase, lack of specialist advice, and difficulties in returning or exchanging goods. Methods of direct selling include mail order catalogs and door-to-door and telephone sales, and direct selling has increased with the growth of the Internet, which enables producers to make direct contact with potential customers. -
14 direct line
прямая линия
Означает либо электрическую линию, связывающую изолированное место производства с изолированным потребителем, либо электрическую линию, связывающую производителя электроэнергии непосредственно с предприятием, занимающимся поставками электроэнергии, дочерними компаниями и уполномоченными потребителями (Директива 2003/54/ЕС).
[Англо-русский глосcарий энергетических терминов ERRA]EN
direct line
Means either an electricity line linking an isolated production site with an isolated customer or an electricity line linking an electricity producer and an electricity supply undertaking to supply directly their own premises, subsidiaries and eligible customers (Directive 2003/54/EC).
[Англо-русский глосcарий энергетических терминов ERRA]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > direct line
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15 direct costs
прямые затраты
(ITIL Service Strategy)
Затраты на предоставление ИТ-услуги, которые полностью могут быть отнесены на определённого заказчика, центр затрат, проект и т.п. Например, затраты на эксплуатацию выделенных серверов или лицензий на программное обеспечение. См. тж. косвенные затраты.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
direct cost
(ITIL Service Strategy)
The cost of providing an IT service which can be allocated in full to a specific customer, cost centre, project etc. For example, the cost of providing non-shared servers or software licences. See also indirect cost.
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
Англо-русский словарь нормативно-технической терминологии > direct costs
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16 customer toll dialling
автоматическая междугородная телефонная связь; см. также ODD (direct distance dialling); STD (subscriber's trunk dialling)Англо-русский словарь промышленной и научной лексики > customer toll dialling
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17 direct delivery
The delivery of goods directly from the vendor to the customer. -
18 Automated Direct Debit Amendments and Cancellation Service
Finin the United Kingdom, a BACS service that allows paying banks to inform direct debit payees of a change of instruction, for example, an amendment to the customer’s account details or a request to cancel the instructions.Abbr. ADDACSThe ultimate business dictionary > Automated Direct Debit Amendments and Cancellation Service
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19 Describes marketing which has a short-tem duration, such as non-media advertising, direct-mail, e-mail, exibitions, incentives, brochures, etc., which is targeted directly at the consumer/customer. Often used by compan
General subject: BTLУниверсальный русско-английский словарь > Describes marketing which has a short-tem duration, such as non-media advertising, direct-mail, e-mail, exibitions, incentives, brochures, etc., which is targeted directly at the consumer/customer. Often used by compan
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20 покупатель обслуживаемый непосредственно
Business: direct customerУниверсальный русско-английский словарь > покупатель обслуживаемый непосредственно
См. также в других словарях:
direct customer dialogue — Two way communication between a firm and its customers without the services of intermediaries … Big dictionary of business and management
Direct Energy — Type Energy retailer Industry Energy Founded 1985[1] or 1986 … Wikipedia
Direct response marketing — is a form of marketing designed to solicit a direct response which is specific and quantifiable. The delivery of the response is direct between the viewer and the advertiser, that is, the customer responds to the marketer directly. This is in… … Wikipedia
Direct inward dialing — (DID), also called direct dial in (DDI) in Europe and Oceania, is a feature offered by telephone companies for use with their customers private branch exchange (PBX) systems. In DID service the telephone company provides one or more trunk lines… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Direct mail — Direct mail, also known as junk mail, advertising mail or admail, is the delivery of advertising material to recipients of postal mail. It forms a significant subdiscipline of direct marketing. Some organizations attempt to help people opt out of … Wikipedia
Direct-response marketing — is a form of marketing designed to solicit a direct response which is specific and quantifiable. The delivery of the response is direct between the viewer and the advertiser, that is, the customer responds to the marketer directly. This is in… … Wikipedia
Customer communications management — is a term highlighted by research companies such as Gartner Group, Forrester Research and Madison Advisors to define a convergent set of Information Technology solutions that together provide marketing communication professionals the ability to… … Wikipedia
Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The … Wikipedia
Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… … Wikipedia
Direct distance dialing — (DDD) or direct dial is a telecommunications term for a network provided service feature in which a call originator may, without operator assistance, call any other user outside the local calling area. DDD requires more digits in the number… … Wikipedia
